PEOPLECERT CASM PRACTICE TEST ENGINE & CASM RELIABLE STUDY GUIDE

Peoplecert CASM Practice Test Engine & CASM Reliable Study Guide

Peoplecert CASM Practice Test Engine & CASM Reliable Study Guide

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Tags: CASM Practice Test Engine, CASM Reliable Study Guide, Exam CASM Material, CASM Dumps Collection, CASM Reliable Dumps Pdf

At VCEEngine, we are committed to providing candidates with the best possible Certified Agile Service Manager V2.1 (CASM) practice material to help them succeed in the Building Certified Agile Service Manager V2.1 (CASM) exam. With our real CASM exam questions in Certified Agile Service Manager V2.1 (CASM) PDF file, customers can be confident that they are getting the best possible Certified Agile Service Manager V2.1 (CASM) preparation material for quick preparation. The Peoplecert CASM pdf questions are portable and you can also take their print.

Peoplecert CASM Exam Syllabus Topics:

TopicDetails
Topic 1
  • Agile concepts and practices: This part evaluates the knowledge of DevOps Developers regarding how various frameworks such as DevOps, ITIL, SRE, Lean, and Scrum facilitate Agile Service Management. These practices are vital for driving business value and improving service delivery.
Topic 2
  • Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.
Topic 3
  • Agile process improvement goals: This section assesses the capabilities of DevOps Developers in sustaining process improvements while enhancing automation. The goal is to achieve better efficiency and performance within organizations.
Topic 4
  • Scrum roles and events: This section measures the understanding of Process Designers concerning Agile processes, including Scrum roles, events, and artifacts. It highlights their relationship to process improvement, ensuring that participants can effectively navigate and implement Scrum methodologies.
Topic 5
  • Continuous Process Improvement: Discusses the necessity of ongoing process improvement through reviews and automation, ensuring that processes evolve to meet changing needs effectively.

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q15-Q20):

NEW QUESTION # 15
What is the starting point when designing an Agile process?

  • A. Understand who your customers are and what they value
  • B. Understand the service management architecture
  • C. Getting the right stakeholders engaged
  • D. Understand the practice's vision and goal

Answer: A

Explanation:
Designing an Agile process begins with understanding customer needs and value to ensure that processes align with delivering that value efficiently.
A . Incorrect. While understanding the vision and goal is important, focusing on customer value takes precedence in Agile.
B . Correct. Agile emphasizes delivering value to customers, making this the critical starting point for process design.
C . Incorrect. Engaging stakeholders is essential but follows after understanding customer needs.
D . Incorrect. Understanding architecture comes later in the design process, after defining customer-centric objectives.
Reference:
Agile Manifesto: Customer collaboration over contract negotiation.
ITIL 4: Service design principles.


NEW QUESTION # 16
Which of the following is NOT a microprocess characteristic?

  • A. Outputs may be inputs to multiple practices
  • B. Each activity delivers its own value
  • C. Supports one process
  • D. Provides for small, frequent releases

Answer: D

Explanation:
Microprocesses are small, independent activities within a broader process, focused on efficiency and adaptability. Let's evaluate the options:
A . Incorrect. While small, frequent releases are characteristic of Agile principles, this is not a specific characteristic of microprocesses. Microprocesses focus on modularity and adaptability rather than release strategies.
B . Correct. Outputs from microprocesses can feed into multiple practices, demonstrating their flexibility and reusability.
C . Correct. Each microprocess adds incremental value, aligning with Agile's iterative approach.
D . Correct. Microprocesses are often tailored to support specific processes or practices.
Reference:
Agile Process Improvement: Microprocess design principles.
ITIL 4: Process modularity and adaptability.


NEW QUESTION # 17
What is Agile Service Management?

  • A. A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
  • B. A cultural movement that aims to increase software delivery velocity and improve service reliability
  • C. A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
  • D. A framework that ensures that service management processes reflect Agile values and are designed with 'just enough' control and structure

Answer: D

Explanation:
Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive. Let's analyze the options:
A . Incorrect. While Agile Service Management does improve service delivery and reliability, calling it solely a cultural movement is too narrow.
B . Incorrect. This describes Lean principles rather than Agile Service Management.
C . Incorrect. This describes DevOps rather than Agile Service Management.
D . Correct. Agile Service Management focuses on adapting service processes to align with Agile values, balancing flexibility with adequate control to ensure efficiency.
Reference:
ITIL 4 Service Value System.
Agile Service Management Guide (Agile and ITIL integration).


NEW QUESTION # 18
An organization's CIO believes they will better serve customers if they become more Agile. How can an organization become more Agile?

  • A. Put strict control on changes and only allow them early in development
  • B. Be more collaborative
  • C. Both A and C
  • D. Shift IT's main focus to software development

Answer: B

Explanation:
Becoming more Agile requires fostering collaboration, flexibility, and customer focus. Let's evaluate the options:
A . Incorrect. While IT plays a crucial role in Agile transformation, solely focusing on software development doesn't address Agile principles like collaboration, iterative value delivery, and responsiveness to change.
B . Incorrect. Strict control over changes contradicts Agile principles, which encourage adaptability and welcoming change throughout development.
C . Correct. Collaboration is a core value in Agile, emphasizing interactions among teams, customers, and stakeholders to deliver value effectively.
D . Incorrect. While collaboration is correct, pairing it with a narrow IT focus (option A) doesn't reflect a holistic Agile transformation.
Reference:
Agile Manifesto (Individual and interactions over processes and tools).
Principles of Agile Transformation: Collaboration and adaptability are key.


NEW QUESTION # 19
A team is working on a Sprint. A stakeholder requests that additional work be added to the Sprint Backlog. Who can approve or reject that request?

  • A. The Product Owner
  • B. The Team
  • C. The Agile Practice Owner
  • D. The Agile Service Manager

Answer: A

Explanation:
In Scrum, the Product Owner has the authority to manage the Product Backlog, including accepting or rejecting changes to the Sprint Backlog.
A . Incorrect. The team is responsible for delivering the work but does not control changes to the Sprint Backlog.
B . Incorrect. The Agile Service Manager is not a role in Scrum and does not make decisions about the Sprint Backlog.
C . Incorrect. The Agile Practice Owner is not a Scrum role.
D . Correct. The Product Owner ensures the Sprint Backlog aligns with the Sprint Goal and business priorities.
Reference:
Scrum Guide 2020: The role of the Product Owner


NEW QUESTION # 20
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